Live with Us

Our Communities

Testimonial

Hear from Our Residents

The Waters at Redstone has a resort-like feel, and the hospitality they show is one of a kind. I will always recommend these apartments to those looking for an affordable place to call home. The amazing amenities they have are nothing like I’ve seen before. The leasing consultants are so very sweet and down to earth. The maintenance men are all always willing to lend a helping hand. If you or anyone you know is looking for a place to call home, give The Waters at Redstone a call.

trinity p. (The waters at redstone Resident, 2024)
How We Operate

Service. Lifestyle. Excellence.

Service

"the action of helping or doing work for someone"

We are dedicated to serving the needs of our residents by delivering consistent, superior service. We believe that when we put our residents needs at the core of what we do, then all of our other initiatives will align.

Lifestyle

“typical way of life of an individual, group or culture”

At Stoa Group, we provide an elevated way of life for our residents. We do this by promoting exceptional community culture and providing exceptional homes on pristine properties. We employ the newest tools to provide simple and easy processes for communicating with our team members.

Excellence

“the quality of being outstanding or extremely good”

We strive for excellence by exceeding our residents’ expectations in every aspect of what we do. We start by hiring the best talent, and then we arm them with the finest systems and knowledge. Our passion shows in how we treat our customers and residents, and in how we care for our communities. Our bottom line is always a commitment to excellence.

FAQ

Resident Frequently Asked Questions

01

How do I pay my rent?

You can pay your rent online!

Our communities have convenient online rental payment options. Visit  community's website and click the button in the top right of  page to log in to your Resident Portal. You may submit a one-time payment or set up recurring payments. There is no charge for payments made with a US-based checking account. Payments made with your debit or credit card will incur a small fee.

02

Do I need renters' insurance?

Yes!

You are required to carry renters' insurance when renting from our communities. Your policy must include liability coverage for property damage and bodily injury caused by negligence. The Personal Property portion of your renter’s insurance policy is optional but highly recommended to protect your belongings in the case of fire, theft, or damage.

03

Why do I need renters' insurance?

Here is an example:

If you run a bath, fall asleep, and flood your apartment, as well as your neighbor’s apartment, you could be found liable for that damage. Renter’s insurance would cover the cost of repairs, medical bills related to the accident, and possible defense costs if a suit were to be brought against you.

04

Are pets allowed?

Our communities do not just allow pets– we welcome them!

Your cats and dogs up to 100lbs are welcome, and our on-site dog park offers 24/7 access to lush, green space for your pup to exercise and a rinse station for easy cleanup.

05

What is the pet policy?

There is a limit of two pets per household.

We charge a one-time fee of $250 per pet. The monthly pet rent is $15 per pet. Our breed restrictions include the following: Rottweiler, Chow, Presa Canario, Doberman, Akita, and Pit Bull (often referred to as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). All pet fees are applied per pet and are non-refundable.

06

What do I need to tour a community?

A current and valid government-issued ID or driver's license is required for everyone over the age of 18!

You can schedule a tour by calling or visiting the community's website and clicking "Schedule A Tour" in the bottom right corner.

07

Do I have to pay a security deposit?

Our communities do not require a security deposit. Instead, you are asked to pay a one-time Leasing Fee of $350 at the time of application. This is non-refundable. The Leasing Fee secures your apartment home and covers the cost of application and administration fees.

08

What if I need to terminate my lease early?

If you have to move out before your lease ends, you can use the Buy Out Agreement in your lease contract. This agreement requires 60 days' written notice and submission of a fee equal to two months’ rent.

09

Do I have to provide the office notice
that I am moving out?

Yes!

Verbal notices will not be accepted. Although we hate to see you go, you must provide at least 60 days' written notice to vacate that states you will be vacating your apartment home by your lease end date.

10

When will I know if my application is approved?

If all information needed to submit your application is completed promptly, you will receive a notice of decision from our leasing office within 24 to 48 hours.

11

How long does it take to tour a property?

You can expect at least 30 minutes to complete a tour of our property! Most of our property tours take around 30 minutes. If you have additional questions about the community or would like to see our amenities in further detail, our leasing consultants will happily spend as much time with you as needed!

12

What should I bring to my tour?

If you wish to apply during your tour, you should bring:

● Proof of income (1 month of pay stubs OR 3 months of bank statements)
● Current and Valid Government-Issued Photo ID
● Social Security Number or Tax Identification Number

13

What are your rental qualifications?

Our communities require your household to have an income at least three times your monthly rent. This can be the combined income of all members of your household. The Heights at Picardy will conduct a background and credit check on all applicants. If an applicant is rejected for poor credit, they will be given the contact information for the credit reporting agency that provided the credit report. The fact of an arrest or a pending criminal action will not alone be grounds for denial. Any criminal history will be evaluated in consideration of when the crime occurred, what the underlying conduct entailed, and the criminal classification. Registered sex offenders will be automatically denied.