Live with Us

Our Communities

Testimonial

Hear from Our Residents

The Waters at Redstone has a resort-like feel, and the hospitality they show is one of a kind. I will always recommend these apartments to those looking for an affordable place to call home. The amazing amenities they have are nothing like I’ve seen before. The leasing consultants are so very sweet and down to earth. The maintenance men are all always willing to lend a helping hand. If you or anyone you know is looking for a place to call home, give The Waters at Redstone a call.

trinity p. (The waters at redstone Resident, 2024)
How We Operate

Service. Lifestyle. Excellence.

Service

"the action of helping or doing work for someone"

We are dedicated to serving the needs of our residents by delivering consistent, superior service. We believe that when we put our residents needs at the core of what we do, then all of our other initiatives will align.

Lifestyle

“typical way of life of an individual, group or culture”

At Stoa Group, we provide an elevated way of life for our residents. We do this by promoting exceptional community culture and providing exceptional homes on pristine properties. We employ the newest tools to provide simple and easy processes for communicating with our team members.

Excellence

“the quality of being outstanding or extremely good”

We strive for excellence by exceeding our residents’ expectations in every aspect of what we do. We start by hiring the best talent, and then we arm them with the finest systems and knowledge. Our passion shows in how we treat our customers and residents, and in how we care for our communities. Our bottom line is always a commitment to excellence.

FAQ

Resident Frequently Asked Questions

01

How do I pay my rent?

Our communities have convenient online rental payment options. Visit your community’s website and login to the Resident Portal. You may choose to make a one-time payment or set up recurring payments. Payments made with a US Checking account are free.  Payments made with a debit/credit card will be charged a fee. We also offer the option to pay your rent with cash using an eMoney Order. You can print the payment coupon from your resident portal, or you can visit the leasing office, where we will happily print a payment coupon for you.

Bring the payment coupon to one of our approved retail outlets and pay the balance. The payment will then be sent to your community. No more having to get a paper money order! You can use the same coupon every month.

02

Why do I need renter’s insurance?

You are required to hold a renter's insurance policy with liability coverage for property damages and bodily injury caused by negligence. For example, if you run a bath, fall asleep, and flood your apartment as well as your neighbor’s apartment, you could be found liable for that damage. This would require you to pay for repairs, medical bills related to the accident, and possible defense costs if a suit were to be brought against you. Renter’s insurance would cover those costs.

The Personal Property portion of your renter’s insurance policy is optional but highly recommended. Our community insurance policies only cover damage to the actual dwelling. This leaves everything you own—electronics, furniture, and clothes vulnerable to loss. To protect your belongings in the case of fire, theft, or damage, including Personal Property in your own policy is recommended.

03

What is your pet policy?

Our communities do not just allow pets– we welcome them! Your dogs and cats up to 100 lbs are welcome, and there is a limit of two pets per household. We charge a one-time fee of $250 per pet. The monthly pet rent is $15 per pet. Our breed restrictions include the following: Rottweiler, Chow, Presa Canario, Doberman, Akita, and Pit Bull (often referred to as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). All pet fees are applied per pet and are non-refundable.

04

What do I need to tour a community?

Appointments are recommended but not required. Everyone over the age of 18 must present a valid government-issued ID or driver’s license. You can schedule an in-person or self-guided tour on the property's website.

05

Do I have to pay a security deposit?

No! Our communities do not require security deposits. Instead, you are asked to pay a one-time Leasing Fee of $350 at the time of application. This is non-refundable. The Leasing Fee secures your apartment home and covers application and administration fees.

06

What if I need to terminate my lease early?

Life happens! If you have to move out before your lease ends, we do include a Buy Out Agreement in our lease contract. This agreement requires 60 days' notice in writing and a fee equal to two months’ rent.

07

Do I have to provide the office notice that I am moving out?

Yes! Although we hate to see you go, you must provide at least 60 days' written notice to vacate, stating you will be vacating by your lease end date. Verbal notices will not be accepted.